Customer Bill of Rights
Our customers have the right to be treated with courtesy and
respect.
Our customers have the right to ask questions when they do not understand legal requirements or staff communications.
Our customers have the right to timely service when seeking service in person, by phone, or in writing.
Our customers have the right to expect accurate and efficient record keeping on our part.
Our customers have the right to receive service from knowledgeable, competent and cooperative staff.
Our customers have the right to complete, accurate, reliable information and feedback.
Our customers have the right to consistent and fair
application of laws and rules.
