| Work Activity | GWA Percent Rank | Current Supply | Projected Demand | Description |
| Establishing and maintaining interpersonal relationships | 100 | 74,780 | 2,902 | Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| Getting Information | 98 | 51,250 | 1,859 | Observing, receiving, and otherwise obtaining information from all relevant sources. |
| Communicating with Supervisors, Peers, or Subordinates | 95 | 50,989 | 1,816 | Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| Identifying objects, actions, and events | 93 | 37,348 | 1,446 | Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| Updating and Using Relevant Knowledge | 90 | 45,759 | 1,690 | Keeping up-to-date technically and applying new knowledge to your job. |
| Organizing, Planning, and Prioritizing Work | 88 | 47,951 | 1,704 | Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| Making decisions and solving problems | 85 | 36,417 | 1,387 | Analyzing information and evaluating results to choose the best solution and solve problems. |
| Monitor Processes, Materials, or Surroundings | 83 | 35,529 | 1,305 | Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
| Working directly with the public | 80 | 33,509 | 1,484 | |
| Processing information | 78 | 31,051 | 1,187 | Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
| Handling and moving objects | 76 | 49,149 | 1,744 | Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. |
| Assisting and caring for others | 73 | 25,031 | 974 | Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
| Resolving conflicts and negotiating with others | 71 | 25,081 | 889 | Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
| Communicating with Persons Outside Organization | 68 | 27,776 | 944 | Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| Documenting/recording information | 66 | 16,832 | 693 | Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| Analyzing data or information | 63 | 16,020 | 617 | Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
| Performing general physical activities | 61 | 35,950 | 1,121 | Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. |
| Evaluating Information to Determine Compliance with Standards | 59 | 16,987 | 660 | Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
| Thinking creatively | 56 | 16,319 | 572 | Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
| Judging the Qualities of Things, Services, or People | 54 | 16,055 | 539 | Assessing the value, importance, or quality of things or people. |
| Interacting with computers | 51 | 8,224 | 361 | Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |